Communicating OHS across languages: Vic updates compliance code
The compliance code provides practical guidance and advice on the duties for employers in culturally and linguistically diverse workplaces; it also details how to understand and plan for workforce information needs, including how to build a language profile by identifying language groups within their workforce. The code also provides techniques for communicating health and safety across languages, along with language support for employees, such as using translators, interpreters and multilingual employees. It outlines effective ways to provide information, instruction and training in culturally and linguistically diverse workplaces.
The updated compliance code includes revised definitions and terminology to reflect current approaches, and renewed information about best practices in translation and interpreting services. Duty holders are also provided with new examples of cultural barriers that may impact effective communication in workplaces. The updated compliance code also provides clarity on the role and the limitations of employees acting as multilingual facilitators. While not mandatory, employers that comply with the code will be considered to have complied with their duties and obligations under the OHS Act and OHS Regulations.